Doctor's Review: Medicine on the Move

December 16, 2017
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Know your flight rights

Last month, the Canadian Minister of Transport introduced a passengers’ bill of rights. Under Flight Rights Canada, airlines must make passengers aware of schedule changes and delays, and refund, tickets for cancelled or overbooked flights. Delays of more than four hours require airlines to provide meal vouchers, and passengers must be given accommodations for delays of over eight hours. If passengers are stranded on the runway, they’ll be given snacks and beverages, and passengers will now have the option to disembark (provided it’s safe to do so) after runway delays exceeding 90 minutes.

If your luggage is lost or delayed, the airline will provide you with an overnight kit and deliver your bags to you once they’re recovered. What isn’t covered? Acts of nature or third parties (airport authorities, security agencies, government etc.). To read the full document, go to www.tc.gc.ca/mediaroom/releases/nat/2008/08-h207e.htm.

This article was accurate when it was published. Please confirm rates and details directly with the companies in question.

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